ICA Passport

ICA

The Immigration & Checkpoints Authority (ICA) has found "printing alignment problems" in some passports from a batch that were printed and issued to Singaporeans between May 23 and June 3.

In a press release on Wednesday evening, the ICA said the passports were among a total of 1,280 passports that could be affected.

"The printing problem affects a security feature of the passport and those affected may face inconvenience when they travel overseas if the problem is not corrected," the ICA said.

"The ICA sincerely apologises for the technical glitch that has caused this problem and for any inconvenience to those who are affected," it added.

The ICA is contacting those who have been issued with such affected passports to arrange for the documents to be examined and verified.

All affected passports will be corrected on the spot.

Counters will be set up at Level 3 of the ICA Building to handle those with affected passports.

The counters will be open from 8am to 8pm from Monday to Friday, and from 8am to 3pm on Saturday.

The counters will remain open until all affected passports have been rectified.

Singaporeans who are unsure if their passports are affected can call 6391 6611 (24-hours) or visit http://www.ica.gov.sg/.